Thai Airways Cancellation Policy | Cancel Flight Ticket | Flight Change

Make your trip easier by knowing Thai Airways’ cancellation and refund policy

Thai Airways
5 min readMar 10, 2021

If you’re stuck in a situation that gets in the way of your trip, you won’t panic. With Thai Airways you have the option to take charge of the booking. So if you are stuck in an unavoidable situation, you can choose to cancel the flight. But before that, you need to know about Thai Airways cancellation policy and it is mentioned in the article below for your reference.

Thai Airways Cancellation Policy | Cancel Flight Ticket | Flight Change
Thai Airways Cancellation Policy | Cancel Flight Ticket | Flight Change

Learn more about Thai Airways cancellation policy

  • If you expect a full refund, you will be eligible when you choose to cancel your flight within 24 hours of booking.
  • But in case you have gone through 24 hours, you can still cancel your flight but you will be asked to pay the cancellation fee.
  • These cancellation fees are not fixed and depend on various options such as destination, type of trip, number of tickets canceled, tax changes, etc.
  • However, if you are wondering that the cancellation of a non-refundable ticket will still have to be paid, you are in a myth. According to Thai
  • Airways cancellation fees, if you cancel a non-refundable ticket within 24 hours, you will be eligible for a refund.
  • To check the status of the refund for canceling your flight, you can choose the booking management option which is available on the airline's official website.
  • After knowing the cancellation policy of Thai airlines, you can make wise decisions when canceling the ticket. In addition, to know the Thai Airways refund policy, you can refer to the information below.

How many ways can I go through the Thai Airways ticket cancellation process?

The Thai Airways ticket cancellation process can be done in a number of ways. The airline offers several ways to complete the cancellation process. Passengers can complete the cancellation process through online and offline portals.

How to cancel a Thai Airways ticket online?

Steps to cancel tickets in Thai Airlines

When you follow the simple steps mentioned below, you will be able to easily answer the question “How to cancel a Thai Airways ticket online”.

  • Choose a web browser
  • Click on the link https://www.thaiairways.com/
  • Select your location and preferred language
  • Go to the Manage my accounts tab
  • Go to the View all reservations section
  • Select the flight you want to cancel
  • Click on the Manage my reservation tab
  • Select tickets
  • Click the Cancel tab
  • Carefully browse the consent page
  • Enter the Continue tab
  • Confirm your selection by selecting the Yes tab
  • Evaluate the value of the reimbursement
  • Submit selection

To cancel tickets, you can perform the same steps on a mobile app or you can contact the customer service team. The airline will accept your cancellation request up to one day before departure. To save time, always prefer online portals. Thai Airways cancellation policy is the same for both portals.

Benefits of canceling a Thai Airways ticket online

  • Passengers save service fees
  • Requires less time to complete
  • The online method is more convenient
  • With a stable internet connection, this can be done at home or in the office where the passenger wishes

Thai Airways Cancellation Fee

Thai Airways allows the passenger to cancel the reservation until the departure date, but after the end of the risk-free period, they charge a certain amount as a cancellation fee from Thai Airways.

  • The airline will charge a cancellation fee of $ 100 to $ 200 as a cancellation fee from Thai Airways. Cancellation fees depend on the types of tickets purchased by the airline.
  • When passengers cancel tickets after the start of the trip, the full ticket price will be charged as a cancellation fee from Thai Airways, no refund is given to passengers.

Thai Airways 24 Hour Cancellation Policy

According to Thai Airways' 24 hour cancellation policy, the passenger does not need to pay the cancellation fee, when canceling the scheduled tickets on the same day of booking and the departure date is within a week of the reservation date.

Passengers, whether they have purchased Flexi Saver, Flexi Saver Plus, Full Flexi, Royal Silk Plus, or Basic Flexi tickets, are entitled to a full refund when canceling tickets within the risk-free period in accordance with the policy of 24-hour cancellation from Thai Airways.

Thai Airways’ 24-hour cancellation policy means that no cancellation fee will be charged on non-refundable tickets when the intended trip is seven days or more from the date of booking and the scheduled flight is canceled within 24 hours after booking.

What is the Thai Airways offline ticket cancellation procedure?

The Thai Airways Offline Ticket Cancellation Procedure is the easiest way to cancel scheduled tickets. To cancel tickets offline, the passenger should contact the Customer Service team by calling + 1–888–588–2434. The agent will ask you for the reservation code and the last name of the passengers.

Sometimes you have to wait for your turn, the helpline number is free worldwide and open 24/7. The only limitation of the offline method is that passengers have to pay additional amounts as service charges, excluding cancellation charges. The refund amount will be calculated after deducting Thai Airways cancellation fees and the refund value will be transferred to the account within three weeks.

What is Thai Airways’ cancellation refund policy for flights canceled by the airline?

When the flight is canceled by the airline due to a natural disaster
Thai Airways cancellation refund policy states that if the flight is canceled by the airline due to acts of God, no compensation is offered to them. The airline can only allocate a seat if it is available.

When the flight is canceled by the airline for personal reasons

According to Thai Airways cancellation refund policy, when the flight is canceled by the airline for personal reasons, the airline will provide the following benefits to each passenger: -

  • Free food with free refreshing drinks
  • Two calls and emails
  • Free hosting
  • The seat on the next flight to the same destination
  • Travel vouchers for a future trip
  • When the flight is canceled by the passenger

Thai Airways’ cancellation refund policy means that when the passenger unintentionally or knowingly cancels the flight, they must pay a cancellation fee to claim a refund value.

The airline will not offer any refund amount when a passenger cancels tickets after the check-in period, the entire amount will be forfeited as a no-show fee.

Are Thai Airways tickets refundable?

Yes. Thai Airways tickets are refundable. To request a refund, you must pay the cancellation fee based on the ticket types. After deduction of the cancellation fees, the rest of the amount will be transferred to your account within one to three weeks depending on the final payment method.

When you cancel the scheduled ticket on the same day of booking and the departure date is within a week, no cancellation fee will be charged. The full amount will be refunded within 20 working days from the date of acceptance.

--

--

Thai Airways

Find cheap Thai Airways flights with us. Compare prices for the most popular Thai Airways destinations and book directly with no added fees.